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Welcome to superstoneproperties.in, the official website of Superstone Properties Private Limited, developers of the iconic Riviera Grand — Calicut’s tallest residential tower. As a leading Calicut Property Site, we are committed to respecting your privacy and protecting your personal data.

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Who We Are

Superstone Properties Private Limited, established in 2007, is an FDI real estate developer headquartered in Sea View Apartment, Calicut, Kerala. Our core focus is on luxury residential developments, with a strong presence in premium urban markets. Riviera Grand is one of our most prestigious projects, located just 500 meters from the Arabian Sea.

As a trusted Calicut Property Site, our goal is to provide you with a seamless, secure, and informative digital experience.

2. What We Collect

When you interact with our website, we may collect the following data:

A. Personal Information

  • Full name

  • Email address

  • Mobile number

  • Preferred property type or unit

  • Messages submitted via contact forms or enquiry buttons

B. Non-Personal / Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and tracking codes (e.g., Google Analytics)

3. Why We Collect Your Data

Your data helps us:

  • Respond to enquiries about Riviera Grand or future developments

  • Share brochures, floor plans, and site visit information

  • Offer personalized communication for luxury condominiums, penthouses, or sky villas

  • Improve the performance and design of our Calicut Property Site

  • Comply with regulatory obligations

We only process your data when necessary and with your consent.

4. Use of Cookies

To enhance your experience, we use cookies and similar technologies. These help us:

  • Understand user preferences and behavior

  • Improve content, navigation, and page load speed

  • Track visits and engagement for analytics and SEO performance

You can manage cookie preferences through your browser settings.

5. Data Sharing & Disclosure

We do not sell or lease your data. Your information may be shared with:

  • Our internal marketing and CRM team

  • Verified sales partners of Superstone Properties

  • Third-party services like WhatsApp or Google Ads (for retargeting, if enabled)

  • Legal authorities upon request

All shared data is handled securely and only for the intended purpose.

6. Your Rights

As a user of our Calicut Property Site, you can:

  • Request a copy of your personal data

  • Ask us to correct or update inaccurate data

  • Withdraw consent or unsubscribe from communications

  • Request data deletion (subject to legal limits)

To make a request, email us at privacy@superstoneproperties.in

7. Data Protection & Security

We use industry-standard measures to protect your information:

  • SSL-encrypted website

  • Secure cloud-based hosting

  • Firewalls and malware protection

  • Limited admin access to user data

Despite these efforts, we advise users to avoid sharing sensitive personal data (like banking details) through open forms.

8. Grievance Redressal

As required by Indian law, we have appointed a grievance officer for privacy-related matters:

Grievance Officer: Mr. Dixon Mathew
Designation: Managing Director
Email: privacy@superstoneproperties.in
Address: Sea View Apartment, Calicut, Kerala – 673001

We will respond to all queries within 30 business days.

9. External Links

Our website may include links to property blogs, map tools, or third-party real estate platforms. We are not responsible for their content or privacy practices. Please refer to their respective policies before sharing information.

10. Updates to This Policy

We reserve the right to modify or update this policy to meet legal, technical, or operational requirements. Updated versions will be posted here, with a revised “Effective Date.” You are advised to check this page periodically.